GDPR Compliant
Privacy Policy
At SellSafe, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our compliance platform.
Last updated: January 12, 2026
Information We Collect
- Account information (name, email, company name) when you register
- Product and compliance data you upload to our platform
- Usage data and analytics to improve our services
- Communication records when you contact our support team
How We Use Your Data
- Provide and maintain our compliance platform services
- Analyze your products against applicable regulations
- Send you important updates about regulatory changes
- Improve our AI models and platform functionality
- Respond to your inquiries and provide customer support
Data Security
- All data is encrypted in transit using TLS 1.3
- Data at rest is encrypted using AES-256 encryption
- We maintain SOC 2 Type II compliance
- Regular security audits and penetration testing
- Access controls and employee security training
Your Rights (GDPR)
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ('right to be forgotten')
- Right to restrict processing
- Right to data portability
- Right to object to processing
Data Retention
- Account data retained while your account is active
- Compliance documents retained for 10 years (regulatory requirement)
- Analytics data anonymized after 24 months
- You can request data deletion at any time
Contact Us
- For privacy inquiries: privacy@sellsafe.io
- Data Protection Officer: dpo@sellsafe.io
- Response time: within 30 days for GDPR requests
Questions about this policy? We're happy to explain any aspect of our privacy practices. Contact us at privacy@sellsafe.io or visit our contact page.